Sky Stockport Operational Training Coach
In an industry where change happens at lightning speed, our award-winning training and development programmes have to stay more than just one step ahead. And, at our new customer contact centre, we’re aiming to create a true centre of excellence.
We want to deliver the best possible service for our customers. So we need our people to be the best that they can possibly be. That’s why we’ll be looking to you to help them progress even further through the delivery of exciting, engaging and inspirational coaching, always focused on enhancing every aspect of the customer experience.
You’ll ensure our advisors and managers have the skills, knowledge and behaviours to match our unique way of multi-skilled working, encouraging their sense of ownership and enabling everyone to deal with any aspect of a call and resolve queries first time.
If your business or leadership coaching experience has been gained in a contact centre or service environment, so much the better. But, whatever your background, you must be full of bright ideas – with the passion, energy and enthusiasm needed to deliver them.
The Application Process
- Your first step is to apply online.
- If we believe you have what it takes, we’ll then invite you along to one of our assessment centres.
- Your day at our assessment centre will involve some role plays and a one-to-one interview.
Sorry there are currently no vacancies for this role.
